Privacy Policy

We collect information you provide directly to us, such as when you create an account, make investments, or contact us for support.

We use the information we collect to provide, maintain, and improve our services:

• Service Delivery: Process your investments, manage your mining power, and handle withdrawals
• Account Management: Maintain your account, provide customer support, and send important updates
• Security: Protect against fraud, unauthorized access, and other security threats
• Communication: Send you notifications about your account, earnings, and platform updates
• Analytics: Understand how our service is used to improve user experience
• Legal Compliance: Comply with applicable laws and regulations

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our platform (payment processors, hosting providers, etc.)
• Legal Requirements: When required by law, court order, or to protect our rights and the safety of our users
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
• Consent: When you have given us explicit consent to share your information

We implement industry-standard security measures to protect your personal information:

• Encryption: All sensitive data is encrypted in transit and at rest using SSL/TLS and AES-256 encryption
• Access Controls: Strict access controls and authentication mechanisms for our systems
• Regular Audits: Regular security audits and vulnerability assessments
• Secure Infrastructure: Hosted on secure, monitored servers with regular backups
• Staff Training: Regular security training for all staff members

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

• Account Information: Retained while your account is active and for 3 years after closure
• Transaction Records: Retained for 7 years for tax and regulatory compliance
• Security Logs: Retained for 1 year for security monitoring
• Marketing Data: Retained until you opt out or for 2 years of inactivity

You have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data to another service provider
• Objection: Object to certain processing of your personal information
• Withdrawal of Consent: Withdraw consent for data processing where applicable

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic website functionality and security
• Analytics Cookies: Help us understand how users interact with our platform
• Preference Cookies: Remember your settings and preferences (like theme selection)
• Session Cookies: Maintain your login session and security

You can control cookie settings through your browser, but disabling certain cookies may affect website functionality.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions by relevant data protection authorities
• Certification schemes and codes of conduct

Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating your account information
• Displaying a notice on our platform

Your continued use of our service after any changes constitutes acceptance of the updated policy.